In order: Terms of purchase, Personal data policy, About us, FAQ, flyover-video
Terms of purchase
Delivery and return
We ship the items within 1 working day in Sweden. If you live in another country, please contact us, we can deliver to all over Europe. Except Norway and Great Britain. Telephone: +4647910044 , Email: email@example.com . For returns, please contact our support.
Right of withdrawal
When purchasing goods in our online store, a 14-day right of withdrawal always applies in accordance with current consumer protection legislation. This means that you as a consumer have the right to cancel your purchase by notifying us at Bikeyard within 14 days of you as a consumer or your representative receiving the ordered item.
To return an item, it is important that the item's original packaging is intact. The item may be taken out of its packaging, but if you wish to return it is important that you as a customer put all the packaging back. The item must be in the same condition as when received. As a customer, you are responsible for ensuring that the product is not damaged during transport to us. You are also responsible for ensuring that the item does not get lost during transport to us, so it is recommended to use a method of transport that has a parcel number that can be tracked. You as the customer are responsible for the cost of this return shipping. The shipping cost for when the shipment was sent to you as a customer is not refunded.
When returning, use the Consumer Agency's cancellation form (http://publikationer.konsumentverket.se/kontrakt-ochmallar/angerblankett), but only after contacting the seller. This is so that we can handle your case faster.
You may miss out on all or part of your refund if:
- The item is used
- The item is damaged while it was under your responsibility
- You have handled the product in a way that is not required to examine functions or condition.
Bikeyard will refund the full amount excluding the shipping fee within 30 days of us receiving the item if you want to make a return. When returning, you as a consumer are responsible for both the shipping from our warehouse and the return shipping. Goods that are returned against cash on delivery or cash on delivery are not triggered by us.
In the case of approved complaints, Bikeyard is responsible for the return shipping.
To advertise an item or make a return, please contact us by phone or email. In the event of a complaint, contact us as soon as possible after the fault has been discovered. Before contacting us, prepare yourself by:
- Email order number and receipt
- Note and describe the error/problem as clearly as possible
- Take one or more photos that clearly show the damage or defect.
Contact details for us: firstname.lastname@example.org Tel: 0479 100 44
If the product does not match the description or if you are otherwise dissatisfied with your purchase, contact us. It is very important to us that you feel satisfied with your goods.
Exceptions apply to:
* Electrical parts
* Item that has been assembled
* Product that has been taken apart or where external damage has been done
* Specially ordered/customized goods according to the customer's wishes
* Sealed item that has been broken
Compatibility problems occur between different products, and we therefore recommend that you find out as much as possible before placing your order to avoid unnecessary costs, as we cannot take responsibility for incorrectly ordered goods.
Terms of purchase, further information
If you are under 18 years of age, you must have a guardian's permission to order in our store.
The Consumer Purchases and Distance Contracts Act applies when you as a consumer shop via the internet. Read more about this on the Consumer Agency's website. Bikeyard reserves the right to make changes to the assortment and has the right to remove goods before a purchase has gone through. We also reserve the right to final sale of goods.
Misprints and product images
Bikeyard reserves itself for possible typographical errors in texts on this website. We do not guarantee that the images reflect the actual appearance of the product, but we always strive to reproduce as similar an image of the product as possible. If you have any questions regarding this, please contact us.
The price is in Swedish kronor (SEK). We reserve the right to change prices without warning in the event of any price errors. You as a consumer always pay the price shown when ordering, and if you bought an item at an erroneously high price, you will be notified of this and get your money back.
Bikeyard reserves itself for price errors that are considered unreasonably incorrect, in cases where we have made a clear error, we will cancel your order without reservation.
If a product is reserved, it is clearly stated on the product image. Only you who made the reservation may purchase this product.
If the case is that you buy the product even though you are not the holder of the reservation, Bikeyard Sweden AB has the right to cancel this purchase. If we remove the "reservation sign", the product is of course again available to buy for everyone. A reservation is valid for 7 days.
If an item from us is damaged in transport, both visible or hidden damage, this must be reported to us immediately via email, email@example.com
We reserve the right to reject notifications if the deadline exceeds 5 days from receipt.
If you do not redeem your package, we have to charge you SEK 1,000 plus the actual return shipping. This takes place in the form of an invoice to the order address, alternatively adjusted against your original invoice.
If a delivery is booked with our forwarder and cannot be completed because you are not there to receive, we will be charged the actual shipping cost between the nearest terminal and your delivery address. We will charge this cost to you as a consumer.
We follow the manufacturer's warranty rules on all goods. Exceptions are electrical parts and painted products that are not covered by any warranty. For the warranty to apply, the service intervals, carried out by a specialist, must be followed.
New parts: As a customer, you have a 3-year right to complain, in order to be able to complain about a fault, it must be done within a reasonable time (within 2 months) of the fault being discovered. Your purchase must be able to be proven in the event of a complaint (enclose a receipt or packing slip). If a complaint is made after 6 months have passed, the burden of proof is reversed, i.e. you as the buyer must prove that it is an original defect.
We use Svea economy for safe and secure trading. You can choose between Swish, direct payment, card payment, partial payment or invoice payment.
Our Swish number is: 123 536 73 05
Our products are graded according to the following classes:
A-class = good condition
A minus = slight wear
B-class = more wear and tear
New (ny) = never used
Bikeyard Sweden AB
Organization number. 559241-7454
Personal data policy
We at Bikeyard protect your privacy. All processing of personal data takes place in accordance with the applicable personal data legislation. Within the EU/EEA, the data protection regulation (GDPR) applies from May 2018
We at Bikeyard are responsible for ensuring that all personal data is managed according to the law and that your privacy is protected.
What data is stored:
- First name and last name
- Social security number/organization number
- Phone number
- Customer number
- IP address and information about your use of our website
Who can your data be disclosed to:
We may disclose your data to third parties in order to fulfill our commitment to you as a customer, for example to shipping companies, providers of payment services and communication services.
Bikeyard Sweden AB (org. number 559241-7454) is a company located in southern Sweden, specifically Osby. We specialize in the used motorcycle, moped, ATV and moped market where we renovate, repair and dismantle vehicles. We have over 4,500 vehicles in storage on 30,000 square meters. Here you will find new and used spare parts for your moped, motorcycle, ATV and moped car. Both for newer and older machines! The condition of our spare parts is assessed according to the following classes:
A-class = good condition
A minus = slight wear
B-class = more wear and tear
New = unused (also found in the 'Used & new spare parts' menu option)
If there is any noticeable damage or defect, this is stated in the description. All products are tested.
We update the webshop constantly. If you do not find what you are looking for here, it is not impossible that we still have the part. We work with the majority of insurance companies and pick up vehicles throughout our long country.
Pay safely in our Svea checkout with Swish, card, invoice, partial payment & direct payment. We have fast and safe deliveries!
The prices in our webshop include VAT.
FAQ (Frequently Asked Questions)
Class 2 = 25 km/h (does not have registration plate)
Please note that this applies in Sweden. There are different types in different countries.